Privacy Policy

Introduction

This Privacy Policy was written to help you better understand how Lemonworx Ltd. collect, use, disclose, transfer and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will post a notice on our home page. If you continue to use the Lemonworx Ltd. services after these changes are posted, you agree to the revised policy. By signing up for any of the products or services offered by Lemonworx Ltd. (together, the “Services”), you are agreeing to the terms of this Privacy Policy and, as applicable, the Lemonworx Ltd. Terms of Service. This policy is a legally binding agreement between your company (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and Lemonworx Ltd. and its affiliates (referred to as “we”, “our”, “us” or “Lemonworx Ltd.”). If we add any new features or tools to our Services, they will also be subject to this policy. We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information. When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organisation.

Collection and Use Personal Information

Personal Information is data that can be used to identify or contact a single person. We collect your name, company name, address, email address, phone number(s), contact preferences, and credit card information. We need this information to provide you with our Services, for example, to confirm your identity, contact you, and invoice you. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products or services. We collect Personal Information when you sign up for our Services, when you access our Services or otherwise provide us with the information.

Cookies

We, as well as certain third parties that provide content, advertising, or other functionality on our Services, may use cookies, beacons, and other technologies in certain areas of our Services. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices, and/or browsing sessions.  When you use a web browser to access the Services, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent.The operating system of your device may contain additional controls for cookies. Please note, however, that some Services may be designed to work using cookies and that disabling cookies may affect your ability to use those Services, or certain parts of them.

When and why do we share Personal Information with third parties?

Lemonworx Ltd. might work with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required by law to share information with third parties. We may also receive Personal Information from our partners and third parties. Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law. Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganisation, or other similar transaction or proceeding. If this happens, we will post a notice on our home page. Except when required by law, Lemonworx Ltd. will never disclose your Personal Information without obtaining your consent. Lemonworx Ltd. remains responsible for Personal Information that is transferred to a third party for processing or to support our efforts. Any Personal Information transferred to a third party for data processing is subject, by law, to a comparable level of protection as that provided by Lemonworx Ltd.. A “comparable level of protection” means a level of protection generally equivalent to that provided by Lemonworx Ltd..

How do we keep your Personal Information secure?

We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.

Access to your personal information

You retain all rights to your Personal Information and can access it anytime. In addition, Lemonworx Ltd. takes reasonable steps to allow you to correct, amend or delete personal information that is shown to be inaccurate or incomplete. If you have any questions about your Personal Information or this policy, please contact our support team at support@lemonworx.com, any requests might take up to 72 hours to be processed.